Support Teams

Customer support that boosts retention and revenue

Superwall empowers your support team with subscriber profiles, subscription insights, and account management tools that help you grant entitlements, resolve issues, reduce churn, and increase lifetime value.

Overview Data Support
Overview

Unified subscriber management

Resolve subscription issues in seconds. Superwall consolidates all user purchase history, subscription statuses, and device data into one accessible dashboard, allowing your team to confidently manage entitlements across Apple, Google, and Web platforms.

Key capabilities

Transform your support team into a powerful, customer-facing retention engine.

Easily access subscriber info

View a user’s complete subscription history, current entitlement status, device info, and paywall exposure to quickly diagnose and resolve problems.

Cross-platform subscription control

Manage subscriptions for users who purchased via iOS, Android, or Web Checkout from a single, unified interface, eliminating platform complexity.

Reduce churn

Proactively offer customized promotions, trial extensions, or account credits directly from the dashboard to retain users at risk of churning due to technical issues or billing questions.

How Superwall works for you

Decrease response times and increase first-contact resolution rates to boost customer satisfaction and loyalty.

Lower customer acquisition cost (CAC) multiplier

Lower customer acquisition cost (CAC) multiplier

By reducing churn and effectively resolving issues, your support team extends the LTV of existing subscribers, maximizing the return on initial acquisition spend.

High-fidelity service experience

High-fidelity service experience

Empower agents with complete information, preventing frustrating back-and-forth communication and ensuring the user feels understood and valued.

Decoupled billing logic

Decoupled billing logic

Access critical subscription data without needing to query multiple app store APIs or internal databases, simplifying the support stack and reducing reliance on engineering.

Testimonials

Testimonials

See how other leading apps used Superwall's experimentation engine to unlock massive revenue growth.

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Ready to take control of your subscription revenue?

Simple, transparent pricing

Start free and scale as you grow.
Indie

Free

Up to 250 conversions per month

Access to every standard feature

Try it free
  • 250 Conversions a Month
  • Drag 'n Drop Paywall Editor
  • 200+ Paywall Templates
  • Unlimited A/B tests
  • Charts & Analytics
Startup

$0.20

/conversion

Pay as you go pricing that scales

Up to 5,000 conversions a month

Sign up
  • 5,000 Conversions a Month
  • Drag 'n Drop Paywall Editor
  • 200+ Paywall Templates
  • Unlimited A/B tests
  • Charts & Analytics
Growth

Flat-Rate

100% custom flat-rate pricing

Terms that make sense for you

Get Pricing
  • Unlimited Conversions
  • We Build Your Paywalls
  • 4 Weekly Growth Meetings
  • Dedicated Slack Channel
  • Custom Integrations